Privacy Policy

TriBoard ("TriBoard", "we", "us" or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, hold, disclose and protect your personal information when you use triboard.app and related services (the "Service").

1. Information we collect

We collect only what we need to deliver the Service:

• Account data: name, email address and authentication identifiers (including Google or Apple sign-in tokens where used).
• Training data: sessions you log (swim, bike, run), wellness check-ins, niggles, PBs, equipment, race plans and notes.
• Connected services: activity data you authorise us to import from Strava, Wahoo or similar platforms.
• Billing data: processed by our payment provider (Stripe). We do not store full card numbers.
• Technical data: IP address, browser type, device identifiers and basic analytics required to operate the Service securely.

2. How we use your information

• Provide, maintain and improve the Service.
• Authenticate you and keep your account secure.
• Send transactional messages (receipts, password resets, important service notices).
• Send optional product updates, you can opt out at any time.
• Comply with our legal obligations under Australian law.

We do not sell your personal information.

3. Disclosure to third parties

We disclose personal information only to service providers that help us run TriBoard, including cloud hosting, database, email delivery and payment processing partners. These providers may store data outside Australia (including in the United States and the European Union). We take reasonable steps to ensure overseas recipients handle your information consistently with the APPs.

4. Data security

Personal information is stored in encrypted form, in transit and at rest. Access is restricted to personnel who need it to operate the Service. In the unlikely event of an eligible data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

5. Data retention

We retain your information while your account is active and for as long as needed to comply with legal, tax and accounting obligations. You can request deletion at any time (see section 7).

6. Cookies

We use first-party cookies and similar technologies to keep you signed in and to measure how the Service is used. You can disable cookies in your browser, but parts of the Service may not work.

7. Your rights

Under the APPs you may request access to, correction of, or deletion of your personal information, and you may export your training data at any time from the Settings page. To make a request, email michailp.au@gmail.com.

8. Complaints

If you believe we have breached the APPs, contact us first at michailp.au@gmail.com and we will respond within 30 days. If you are not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by email or an in-app notice before they take effect.

10. Contact

TriBoard, Australia.
Email: michailp.au@gmail.com